Duncan joined the Trust from Norfolk and Suffolk NHS Foundation Trust, where he was the executive director of human resources (HR) and organisational development (OD). Duncan came to the NHS from the civil service where he was HR Director: OD for the Ministry of Justice. Prior to this, Duncan had an extensive career in the private sector working across the world for Jaguar Land Rover, WorldPay and ASDA Wal*Mart. He also spent four years running his own people consultancy business, which he sold in 2007.
Duncan’s work has mainly been in supporting organisations to shift their culture and improve performance and quality by realising the potential of their people. He is a passionate advocate of the modernisation of HR as a profession and has written articles, blogs and spoken at conferences around the world about the link between improving quality and improving the experience people have at work.